Clothing Care and Maintenance
CARE AND WASHING INSTRUCTIONS
We strongly recommend hand-washing our products. Washing machine agitators play havoc with the straps, plastic stiffeners, and foams in our products (they have a way of getting underneath the agitator and being destroyed). Our materials don't absorb dirt like cotton or other natural fibers, which means that they can be washed in a bucket of warm soapy water and rinsed off with a garden hose. Under normal conditions, air drying is fast because our materials do not retain water. Tossing a pack in a dryer is not recommended as it can ruin the waterproof coating. Leather handles should be covered with plastic before washing to prevent damage. Leather, especially after heavy use, can be kept in good condition by occasionally oiling with conditioners, available in shoe stores.
All bags sent in for warranty and/or repair must be clean. California law does not allow us to work on soiled bags. Dirty bags will be washed at a cost of $10.00 for volumes under 2000ci and $20.00 for larger packs.