Terms and Timing
||1/2 down and 1/2 COD or Net 30 on approved credit. We accept Master Card, Visa & Discover cards.
||Production will take 3-4 weeks from the time your artwork is approved and your deposit is paid.
Understanding artwork and the approval process
We accept camera-ready artwork only. We cannot make any changes to your
artwork. We send your camera-ready artwork directly to our digitizer in
Los Angeles. They return the digitized artwork to us. We then embroider
a sample on Cordura® and send it to you with an approval sheet.
||If you are satisfied with
your sewn logo we can then begin your job. You must
sign and fax the approval sheet back to us. The approval sheet is on
the order form. If your logo is not correct and the mistake
was ours, we will redo it. If it's wrong and it's your fault, you can
either use it or pay to redo it. Hint: If you are planning on reordering the same job in the future, keep your approval sheet on file. It has all the information needed to jump start your next order.
Custom Bag Costs and Minimums
||The cost of
digitizing can vary from $72-$250+ depending on the complexity of your
logo. The average cost is $90-$110 with artwork similar to the Jandd
logo. Jandd does not mark up the cost of the digitizing. We add this
cost to your first order.
||The minimum production per bag type is 6 units. Size is considered a bag. The minimum color per type bag is 6 units. Incremental increases in units of 6.
What? If you order 18 bags, you can select up to 3 different colors of 6 each. If you order 24 units (incremental increase) you can get 4 colors of 6 each.
||Discounts are available for
the following order sizes. These discounts apply to the non-sale
prices found on our web catalog pages.
||Please call for quote
Excess stitch and thread change costs
||Jandd allows for
5,000 stitches in the cost of the bag. If your logo is very thread
intensive you will be charged 10¢ per 1000 stitches over 5,000 per bag.
Note: The Jandd Logo is about 4,200 stitches. It's fairly rare that excess stitches are incurred on bike bags.
||Jandd runs a
3-color 24-head embroidery machine. You may choose up to three colors to
appear in your logo at no extra charge. However, if you wish to have the
machine re-threaded for a different thread setup, you will be charged
$25 for each thread setup.
What? Let's say on your
96 mini wedge order of 24 per color, that you want a different thread
setup on each variation in bag color. You would have 3 thread change
charges for a total extra charge of $75.
Artwork & the limits of embroidery
||The actual size
of your logo varies depending on
the bag you order. Generally, you will have an area 1.5 inches high by 2
inches long. Aprons, of course, have a lot more room to work with.
Remember: If you increase your logo size you will increase your thread stitch
count. This could lead to a very expensive project. Hint: To save stitch count you can outline objects in your artwork rather than
filling them in.
||A maximum of
three colors of thread per logo. When you send your camera-ready
artwork you should include a copy showing how you want your colors
defined (i.e. The name in red, the biker in black, the sun in yellow).
Hints: The following is from the Jandd peanut gallery, we have seen a lot of do's and boo's.
- Avoid thin lines. It's OK in the print world of 1200 dpi but lousy in the thread world of 80 stitches per inch.
- Simple Bold logos read easier, especially when the target is moving. (Squint your eyes and read Bold simple wedges)
- Avoid the K-Mart shoppers look. Don't just put your name on the bag in some available font, unless the super cheesy look is what you are going for.
- Don't put your logo on expensive pieces if your intention is to resell the pieces. Keep it simple and on the wedges or use other inexpensive bags. Experience has told us the logos on
higher-cost goods are great for corporate give-aways but bad for resale products.
How long will it take to get my bags?
can usually embroider and manufacture your bags in 3-4 weeks. Please
note: we do not start anything without the 1/2 down deposit. Also,
please make sure your artwork is camera-ready. Finally, the approval process can go through many
iterations if the original instructions are not succinct.
Can I get a copy of my digitized logo?
Yes, but it is not recommended for use on clothing or other
apparel. The logo has been digitized especially for Cordura® material.
Heavy hats are OK, but clothing could get ruined as a different stitch
pattern is needed.
Can Jandd embroider shirts and other clothing?
NO, our machine is a 24-head unit made to
embroider pre-sewn parts. Also, the logo is not optimized for clothing.
We have tried in the past, but we ruined a lot of nice clothing.
Can Jandd embroider a small quantity of aprons with my logo?
Yes, for a cost of $5.00 each. We have a
single head machine that can be set up for small amounts. You have a
choice of cotton canvas or Cordura®. You also have a choice of regular
or X-Back for the straps. You do not have a color choice, black is all
we stock. The area you can have embroidered is limited to the chest area
above the top pocket or the belly area between the pockets. If you order
96+ units of aprons you can have your logo wherever you would like.
What's the difference between Jandd Custom Bags and the regular ones?
Basically nothing-Jandd does
not skimp on quality when we make a custom bag. We do run the bags with
black thread only to keep the cost down on color runs. We even embroider
the Jandd swoosh on the counterside of the bag. This way the customer
knows it still comes with a lifetime guarantee.